VEXAR FAQs

Questions, answered clearly.

Everything you need to know about VEXAR services, collections, payments and requirements.

BIN COLLECTIONS

Bin Collections

What does the VEXAR Bin Collection service include?

How much does the service cost?

Where is the Bin Collection service available?

Who can use VEXAR Bin Collections?

Who owns the VEXAR bin?

What can I put in my VEXAR bin?

What cannot go in the bin?

Does the waste need to be bagged?

What if I have more waste than fits in my bin?

When will my bin be collected?

Where should I leave my bin?

What happens if I forget to put my bin out?

What happens if VEXAR is unable to complete my scheduled collection?

Can I switch between weekly and fortnightly collections?

Can I have more than one bin?

Can a business use the standard Bin Collection service?

WASTE REMOVALS

Waste Removals

What types of waste removal does VEXAR provide?

How do I request an estimate?

Do I need to provide photographs?

Is my estimate guaranteed?

Is loading included?

Can you remove waste from inside a property?

Can VEXAR dismantle items?

Do you remove builders’ waste?

Are there materials VEXAR cannot collect?

Do you provide waste removal for businesses?

Where is Waste Removal available?

COMMERCIAL

Commercial

What makes a requirement Commercial?

Can my business use the standard Bin Collection service?

Can VEXAR provide multiple bins?

Can VEXAR provide bins for an event?

Can you arrange regular waste removal for a contractor or site?

Can VEXAR combine bin collections and waste removal?

How is Commercial pricing calculated?

Do you cover all of South Wales?

How do I discuss my requirements?

Can I email VEXAR directly?

PAYMENTS & SERVICE

Payments & Service

How are Bin Collection payments made?

What happens if a payment fails?

Is the Bin Collection service a long contract?

How do I cancel my Bin Collection service?

What happens to the VEXAR bin after cancellation?

Can VEXAR change a collection schedule?

GENERAL

General

What services does VEXAR currently provide?

Does VEXAR serve residential and commercial customers?

Where does VEXAR operate?

What happens to waste collected by VEXAR?

How should I contact VEXAR?

Why does VEXAR use scheduled collections?

NEED SOMETHING ELSE?

Still need help?

If you haven’t found what you need, use the appropriate VEXAR service or contact route and we’ll point you in the right direction.